Average Score (159 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

159 Ratings

4.6 Average

Models
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  • Porsha W.05-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Teresa H.05-30-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Exceptional customer service from the service manager.

    05-31-2025

    We're so glad to hear that we were able to help! Thank you for trusting our family to take care of you and yours!

  • Terry D.05-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    On arrival they were very nice showed concern.

    05-29-2025

    Thank you for trusting our family to take care of you and yours!

  • Richard P.05-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Stacey-ann F.05-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Friendly, efficient and professional service. The workers are hospitable.

    05-22-2025

    Thank you for allowing our family to take care of you and yours!

  • Demetrius H.05-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Great experience and quick efficient service

    05-19-2025

    Thank you for allowing our family to take care of you and yours!

  • Tami A.05-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everyone was very nice and helpful. Absolutely no complaints.

    05-15-2025

    Thank you for allowing our family to take care of you and yours!

  • Greg J.05-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Super easy to get an appointment. Catheryn and Stephanie were great to work with. In and out in 20 minutes.

    05-15-2025

    Thank you for allowing our family to take care of you and yours!

  • Joseph M.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Haiyan Z.05-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The team was professional and efficient. I was able to get my car serviced in a timely manner, and everything was explained to me clearly. I appreciate the clean waiting area and the good communication throughout the process.

    05-07-2025

    Thank you for allowing our family to take care of you and yours!