Average Score (159 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

159 Ratings

4.6 Average

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  • Greg J.06-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Went in for a recall and was in and out super quick.

    06-23-2025

    Thank you for allowing our family to take care of you and yours!

  • Donna S.06-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Randy S.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service and love that I know prices before I go.

    06-23-2025

    Thank you for allowing our family to take care of you and yours!

  • Melanie D.06-10-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Seems to be a high speed low drag operation.

    06-11-2025

    Thank you for trusting our family to take care of you and yours!

  • Katrina S.06-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great communication and a lot better than any VW dealership I went to. Will definitely recommend

    06-10-2025

    Thank you for trusting our family to take care of you and yours!

  • Joseph C.06-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    All around, excellent customer service!

    06-10-2025

    Thank you for trusting our family to take care of you and yours!

  • Lou Ann M.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was concerned about the time they said it would take to fix my car and questioned it. They did it faster than they had predicted which saved me money.

    06-10-2025

    Thank you for trusting our family to take care of you and yours.

  • Fabiola Z.06-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The customer service team is always friendly and knowledgeable. They work with you and are courteous. The waiting area is clean and quiet. Maybe have the Tv on. Overall it’s a great experience.

    06-09-2025

    Thank you for trusting our family to take care of you and yours!

  • Jamie D.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Larry L.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Service was pre-scheduled and the amount of time was very reasonable.

    06-02-2025

    Thank you for trusting our family to take care of you and yours!