TYPE:ServiceMODEL:JettaYEAR:2024
Average Score (166 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
I felt like I was trapped into paying $210 for an oil change and was given a reason that didn't make sense. I was told that if you go 10k miles like the interval says that your car needs oil added. But it had been topped up 4k miles prior. It was a disappointing experience.
10-18-2024
Thank you for the feedback. According to VW oil consumption guidelines, your VW's engine can consume up to 1 quart of oil every 1,200 miles. VW owners experiencing oil consumption up to 1 quart per 1,200 miles are encouraged to top off with oil as necessary. Please see your owner's manual or visit the MyVW app for more information. As we had no recent history of an oil change, our only option was to recommend a fresh oil change service.
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:TaosYEAR:2022
I didn’t buy car from you ( but I should have ) everyone has been EXTREMELY nice and getting us in for an oil change in a timely manner !
10-11-2024
Thank you for allowing our family to take care of you and yours!
TYPE:ServiceMODEL:TaosYEAR:2022
Great service no hassle
10-04-2024
Thank you for allowing our family to take care of you and yours!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024