Average Score (159 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

159 Ratings

4.6 Average

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  • Stephen S.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The service people at the desk are very user friendly, and explained the service thoroughly.

    01-31-2025

    Thank you for allowing our family to take care of you and yours!

  • Herbert A.01-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Service and time

    01-23-2025

    Thank you for allowing our family to take care of you and yours!

  • Greg J.01-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    The staff at McDaniels is great! They always get me in and out quickly.

    01-23-2025

    Thank you for allowing our family to take care of you and yours!

  • Katharine H.01-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Staff in parts and service collaborated to get my problem solved very quickly. Everyone was polite, professional, and went above & beyond.

    01-20-2025

    Thank you for allowing our family to take care of you and yours!

  • James K.01-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Pleasant service from service advisor Cathryn.

    01-20-2025

    Thank you for allowing our family to take care of you and yours!

  • Paul A.01-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I can say that the service was average, it was 30,000 miles pre-paid service but only oil change was pre paid rest all is paid, even Air filter change & Tyre rotation. My advise to all new buyers of Volkswagen vehicles should never opt for Prepaid service as they will end up paying for everything except oil change which you will get outside for $50.

    01-20-2025

    Thank you for the feedback and for allowing our family to take care of you and yours!

  • Mark C.01-17-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Ian and the rest of the team at McDaniels VW were extremely helpful, efficient, and effective. The GLI I wanted to test drive was promptly brought out of the showroom and ready for a test drive when I arrived. Ian answered all my questions during the test drive and enabled me to test drive another vehicle for a comparison. There was no pressure to make a sale during or after the test drive. When I decided to make the purchase, the deal was great and the entire team did their part. I'd absolutely recommend McDaniels VW to others.

  • Julia M.01-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    1st service for our new car was a breeze ... friendly staff at the desk and the car was ready for me to pick up when expected.

    01-20-2025

    Thank you for allowing our family to take care of you and yours!

  • Vincent R.01-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My service advisor, Catherine and team ensure that they address my concerns and even ensures that my vehicle is repair beyond expectations

    01-17-2025

    Thank you for allowing our family to take care of you and yours!

  • Brandon B.01-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Ms. Nates was very helpful and always greets me with a warm friendly smile. I appreciate her had work that she always provides when I am at the dealership, lord knows I have been to many.

    01-14-2025

    Thank you for allowing our family to take care of you and yours!